Frequently Asked Questions
Everything you need to know about optimizing your smart watering system.
How long does shipping take for my irrigation system?
Standard shipping typically takes 3-5 business days. We offer expedited shipping options at checkout for those needing to repair systems before a heatwave.
What is your return policy for installed products?
We offer a 30-day return window for unused items. If a product has been installed and is found to be defective, it is covered under our 1-year limited manufacturer warranty.
Are Orbit smart controllers compatible with Amazon Alexa and Google Home?
Yes, our B-hyve smart controllers are fully compatible with major smart home ecosystems, allowing you to manage your watering schedule via voice commands.
Do you offer professional installation services?
While our products are designed for DIY installation, we provide a directory of certified irrigation specialists in your area to assist with complex setups.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm for larger residential system upgrades.
How do I winterize my Orbit irrigation components?
We recommend blowing out lines with compressed air and removing smart timers from outdoor faucets before the first frost to prevent internal cracking.